Personal information is handled securely under applicable privacy requirements - the full policy is at crank.com.au/privacy-recording-copyright-intellectual/. Two consents are part of the service agreement, and both can be withdrawn at any time in writing without affecting supports: use of images/video/audio in CRANK communications (including social media), and session recording for internal quality and service improvement (alternative arrangements offered where practicable).
CCTV operates on the premises for safety and security only - stored securely, accessed only by authorised personnel, never used for marketing.